Top
use Snoooz to answer
emails 24x7

Snoooz is an AI-powered email assistant that connects to your email account to help manage your inbox efficiently. It can:

• Categorize and label incoming emails
• Draft or send replies automatically
• Forward messages to your team members

You can set rules for how each incoming email should be handled. It works with almost all email providers, including Gmail, Outlook, or any other provider supporting IMAP/SMTP. Snoooz can operate continuously or be scheduled to run at specific times or dates.

Snoooz integrates natively with Gmail (personal and Google Workspace) and Outlook (personal and Microsoft 365). For other providers like Yahoo, Fastmail, Zoho, and others, you can connect via IMAP/SMTP starting from Tier 2.

Yes, Snoooz works with both web and desktop email clients. When Snoooz creates a draft or sends a reply, it syncs directly with your email account, so you'll see the drafts and sent messages in your desktop client.

While the admin interface is in English, Snoooz can read and reply to emails in any language such as Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai, Turkish, Vietnamese, Russian, Dutch, etc.

Learn more about using custom prompts →

Yes, you can connect multiple inboxes under a single Snoooz account, such as several business and personal addresses. If multiple aliases all land in one mailbox (for example, support@ and info@ going into a single inbox), that still counts as one connected inbox.

You can use Snoooz when you are:

• Traveling for work or personal reasons
• Feeling unwell or sick
• Needing focused time to disconnect
• Busy with back-to-back meetings
• Attending industry conferences, trade shows, workshops, or training sessions
• Commuting to work
• Dealing with an emergency situation
• On weekends or after office hours

In short, you can use Snoooz whenever you want it to automatically answer, draft, or route emails for you.

On average, employees work 260 days per year based on a five-day workweek. However, when factoring in holidays, sick leave, doctor appointments, industry conferences, trade shows, workshops, training sessions, business meetings outside the office, commute time, and personal commitments, this number easily drops to under 220 days in a full year.

Taking all these factors into account, employees spend approximately 40% of their time out of the office each year. With industry trends moving towards four-day workweeks and unlimited PTO, this percentage is expected to exceed 50%.

This puts businesses at risk of project delays, selling delays, hiring delays, and customer onboarding delays due to staff unavailability throughout the year.

Snoooz ensures proper backup coverage and timely communication both internally and externally when employees are unavailable. This proactive approach reduces the risk of project delays and customer churn, ensuring businesses maintain work productivity and achieve planned growth.

Request a demo for free today →

Yes, we offer a 14-day free trial, and no credit card is required. Start your free trial here →

Yes, you can upgrade, downgrade, or switch your plans later using our billing portal.

Snoooz uses GPT-4 by default for all tiers. The team continuously tests and updates AI models every few months, and is currently evaluating Gemini and GPT-5 for future updates.

BYOK allows you to connect your own API key from providers like OpenAI, Claude, Gemini, or DeepSeek to access 30+ different AI models. This feature is available on Tier 3 and above. When you use your own key, there are no limits on email processing since we use your API key to make requests to the AI.

Snoooz uses 1 AI credit to process each email (whether drafting, sending, categorizing, or ignoring). Training the AI uses 5 credits per document, PDF, or webpage you scan. Credits reset monthly. If you use BYOK, you get unlimited email processing since Snoooz will be using your own API key.

Learn more about credits →

Yes, all AI model upgrades are included for AppSumo lifetime deal buyers.

Yes, you can create rules based on the email recipient or alias, allowing separate responses for each address. With the Workspaces feature, you can separate rules and data sources across different workspaces and assign specific mailboxes to each space.

You can train Snoooz by uploading PDFs, CSVs, scanning your website, adding FAQs, or importing data from helpdesk tools like Intercom and Zendesk. You can also use custom prompts to guide how the AI responds in terms of tone, style, and content.

Yes, you can add custom prompts to each rule to control tone, formality, and response style. The AI reads the full email thread to understand context and can adjust responses based on sender type (client vs. teammate vs. vendor).

Learn more about custom prompts →

Snoooz currently only reads from your inbox, so if your Gmail rules move emails out of the inbox, Snoooz will skip them. The ability to monitor other folders is coming soon.

Workspaces allow you to separate rules, data sources, and AI training for different businesses or departments. You can create different workspaces with their own configurations and assign specific mailboxes to each workspace.

Yes, with the Workspaces feature, you can create separate workspaces for each business with different rules, FAQs, and training data. Each workspace can have its own mailboxes assigned to it.

Snoooz does not store your email content. The app reads your emails at the time of processing to categorize, draft, or reply as per your rules. Email attachments are not shared with the AI. Snoooz is GDPR certified, SOC 2 Type II certified and CASA Tier 2 certified with annual audits conducted by Google.

Yes, Snoooz is fully GDPR compliant. Data is currently hosted in the U.S. on Google Cloud, and the company can provide a Data Processing Agreement (DPA) with Standard Contractual Clauses (SCCs) upon request. An EU data center is being evaluated based on customer demand.

No, your emails are not used to train AI models. If a feature to train AI on past emails is introduced in the future, it will be optional with an ON/OFF toggle.

An auto follow-up feature is currently in development and expected to be available in the coming weeks.

Yes, you can create custom categories, and then use them in the rules. Based on the category and rule match, you can trigger specific actions like replying, forwarding, or applying specific email labels.

Learn how to set up categories →

Conversation Mode allows Snoooz to continue replying throughout an entire email thread, not just the first message. It maintains context throughout the conversation and keeps responding naturally as the thread develops.

Snoooz currently integrates with Salesforce. Other integrations are being considered based on user requests. Webhooks are also available to create custom integrations.

Snoooz can classify new incoming emails into categories such as sales, support, invoices, or newsletters and apply labels or routing actions accordingly. Current behavior focuses on handling new mail; additional cleanup and analytics features are evolving over time.

If you find that Snoooz lacks a particular feature or integration, we welcome your input!

To suggest a feature, you can submit your request directly here. Alternatively, you can book a demo with one of our team members and discuss your specific needs in detail. Your insights are invaluable in shaping the future of Snoooz to better serve you.

Feel free to email us at help@snoooz.ai and we will be happy to answer any questions you have.